Our vision, goals and values

The Surrey Pension Fund is part of the national Local Government Pension Scheme (LGPS).

Surrey County Council is responsible for managing the fund and is known as the 'administering authority'.

We have over 340 employers participating in the fund including the county council, district and borough councils, universities, colleges, academies, and private companies providing public services.

The fund has over 115,000 current, deferred and pensioner members with assets in excess of £5 billion.

The Surrey Pension Team have started a new chapter with a refreshed vision and mission and ambitious plans for the future.

  • Our vision is to provide our customers with a better tomorrow
  • Our mission is to responsibly deliver a first-class customer experience.

We also strive to deliver based on our One Surrey Pension Team Values of:

  • Working together internally and externally to achieve the best possible outcome for the Surrey Pension Team with an eye on continuous improvement.
  • Putting our customers and stakeholders front and centre in everything we do.
  • Striving for excellence by working as a high performing, focused team and setting high performance standards whilst prudently using our resources.
  • Being open, transparent and accountable, exhibiting the highest standards for our responsibilities, governance, decision making and risk management.
  • Respecting and listening to the views of our team, customers and stakeholders, inspiring trust, loyalty and well being in an inclusive environment.

Awards

The Surrey Pension Fund is an award-winning pension fund with accolades in many areas.

Impact Investing Principles Adopter - Pensions for Purpose

The Surrey Pension Fund Responsible Investment approach is clear that ESG and impact concerns are not contradictory to our fiduciary duty. We were delighted to have this endorsed by winning the 'Impact Investing Principles Adopter' Pension Fund Award, at the Pensions for Purpose Annual Symposium and Awards.

Investment Innovation - LAPF Investment Awards

We were shortlisted for the LAPF 'Investment Innovation' award - an acknowledgement of Surrey Pension Team's investment strategy and beliefs.

Team Leader of the Year - Women in Pensions Awards

In 2024, Beth Evans, our Customer Relationship Team Manager, was shortlisted for Team Leader of the Year for her dedication to her team.

Excellence in Customer Service & Communication, Team of the Year & Award for Supporting Development - Professional Pensions: Rising Star Awards

Bethany Goss, our Communications Officer, was shortlisted for a Rising Star award in the Excellence in Customer Service and Communication category. Surrey Pension Team also received a shortlist for the Award for Supporting Development and our Future Benefits Team was shortlisted for Team of the Year.

These shortlists give us a fantastic opportunity to showcase the hard work of our Learning and Development team and signifies how our new Workforce Strategy has allowed the team to prosper.

Pension Scheme of the Year - Professional Pensions UK Pension Award

In 2024, we were shortlisted for the 'Pension Scheme of the Year' at the Professional Pensions UK Pension Awards 2024. This is the cumulation of the collective vision of our partnership of 12 at Border to Coast, allied with the talent, determination and redoubtable 'can do' spirit of the Surrey Pension team.

Pension Administration - Pension Age Awards 2024

In 2024, we were shortlisted for the 'Pension Administration' at the Pension Age Awards 2024. To be shortlisted is an important milestone for the Service Delivery team. It signifies all the effort and hard work that's gone in to creating the new look Surrey Pension Team.

Best Approach to Responsible Investment - LAPF Investment Awards

In 2023, we were shortlisted for 'Best Approach to Responsible Investment' - a real acknowledgement of how hard Surrey Pension Team have been working, particularly in the net zero carbon space.

Governance Award - LAPF Investment Awards

We were also shortlisted for the Governance Award, reflecting recognition of Surrey Pension Fund as a well governed pension fund.

Administrator of the Year – Women in Pensions Awards

In 2022, Colette Hollands was awarded the trophy for Administrator of the Year for her impressive work and strong team management and leadership skills.

Public Finance Awards

The Surrey Pension Team were delighted to have won in the category of achievement in Financial Reporting and Accountability at the Public Finance Awards.